E-mail.
Copy and paste the unlock page into an email and send to support@bailoy.com
GTI-PC software is a licensed product and requires users to register their software when first installed or re-installed due to a new computer being installed.
During the installation process, the software will generate a unique unlock request key which must be sent to Bailoy using one of the methods outlined below.
Online Form
Complete the unlock request form using the link below.
Live chat
Contact us using our live chat facility. Link to start the chat is in the bottom right of the screen
Once received, we will return a 16 digit unlock code which must be typed into the software unlock page before the software becomes active.
FAQs
When do I need an unlock code.
You will need an unlock code the first time you install GTI software and any time in the future when you re-install the software on the same or new computer.
Why do I need to have an unlock code.
GTI software is a copyright product and licensed to one installation per user. In order to protect our product, we request the user obtain an unlock code to verify they have a registered copy.
How long does it take to receive my unlock code once I have sent the request.
If the request is sent by email, the unlock is usually sent within 30 minutes of receipt during office hours. GMT 08.00 – 18.00
What if I need the code outside of your office hours.
If you give us a minimum 24 hours’ notice we can often arrange to issue your code outside of our normal business hours.
Can I use the unlock code again if I need to re-install GTI software again.
No. If you re-install the GTI software again on the same or a new computer, you will need to request a new unlock code.