Copy and paste the unlock page into an email and send to firstname.lastname@example.org
Complete the unlock request form using the link below.
Contact us using our live chat facility. Link to start the chat is in the bottom right of the screen
Unlock Codes are issued Monday – Friday (excluding public holidays) between 8am and 6pm GMT. If you will require an unlock code outside of these hours, please contact in advance so we can arrange an out of hours attendance. There may be a charge for this service
You will need an unlock code the first time you install GTI software and any time in the future when you re-install the software on the same or new computer.
GTI software is a copyright product and licensed to one installation per user. In order to protect our product, we request the user obtain an unlock code to verify they have a registered copy.
If the request is sent by email, the unlock is usually sent within 30 minutes of receipt during office hours. GMT 08.00 – 18.00
If you give us a minimum 24 hours’ notice we can often arrange to issue your code outside of our normal business hours.
No. If you re-install the GTI software again on the same or a new computer, you will need to request a new unlock code.