If your DOU is damaged and needs to be returned to Bailoy for repair, we offer a 30-day loan DOU while it is being repaired.
The replacement will be sent within 3 business days enabling the customer to continue irrigating with the minimum delay.
Computers
For sites who do not have a GTI Computer Support Agreement, Bailoy offer a standard computer. This service is only available for customers running GTI V3.xx software and have a valid GTI database backup that can be restored.
The loan computer will be shipped within 3 business days of receipt of the database backup which can be sent to Bailoy via e-mail or on a USB memory stick.
See document GTI-SB-050 for full details and terms & conditions of loan equipment.