1. 30-day Loan DOU Service
Bailoy will ship a loan DOU while the damaged DOU is being repaired.
Bailoy offer test and repair services on all current GTI products including:
- Gemini and Trident DOU’s
- DTMF Radio Interface
- Communication Boosters
- DecPro Decoder Programmer
Customers without a GTI System Support Agreement
Customers without a GTI System Support Agreement
Customers who do not have an active GTI System Support Agreement have the following 3 options if their DOU is damaged and needs to be returned to Bailoy for repair.
2. GTI Support Retro Agreement.
Take out a GTI Gold 3 or 5-year agreement and pay the costs of repairing the damaged DOU up to a maximum value of £500.00 or €600.00 (subject to exchange rate changes)
Bailoy will ship a replacement DOU within 48 hours of receipt of a completed GTI System Support Agreement application form.
3. Replacement/Exchange Service
If the DOU is damaged beyond repair, we will replace it with a new DOU. If the damaged DOU is returned, the discounted price will be applied.
Discontinued Products
SC3000
The SC3000 controller was first produced in 1985 and finally discontinued in 1999 and during its 14-year production, Bailoy sold over 1000 controllers in 20 different countries.
One of the most advanced and reliable controllers of its time in the irrigation industry and still being used by many sites to this day, we had to make the sad decision to cease offering a repair service in 2012. This was due to the unavailability and cost of spares and workshop repair time which compared with modern products made it uncompetitive.
If you still run your irrigation system with an SC3000, then contact us for information and prices on upgrading to one of the new GTI range of controllers
Related Pages
CDS DIU
Although Bailoy designed and manufactured the DIU Controller for Toro, we do not offer a direct repair service. All enquiries regarding service or repair of these controllers should be directed to your local Toro dealership.
If you wish to replace your CDS-DIU system, then contact us for further information and prices on upgrading to one of the new GTI range of controllers.
Additional Reading
GTI-SB-003. Replacing your existing controller