This way we can guide you through the process of contacting DELL and advise on any additional procedures that will require attention once DELL have repaired or replaced the defective part.
If you purchased a DELL computer or monitor from Bailoy, it will be covered with a 3-year DELL next business day on site hardware warranty*
If the equipment develops a fault, we recommend you contact Bailoy by one of the methods below, or the distributor in your region, before contacting DELL.
UK: 0208 897 0125
Overseas: 0044 208 897 0125
Contact us using our live chat facility. Link to start the chat is in the bottom right of the screen
If you wish to deal with DELL directly, please follow the instructions below.
1. Log on to the DELL web site www.dell.com/support
2. Enter the service tag or product ID for the faulty item.
a) This can be found written on the Bailoy label attached to your equipment or on the packing list supplied at the time of delivery.
3. Follow the on-screen instructions
*For full terms and conditions of the DELL on site next business day support, please visit the DELL website. www.dell.com