If you have an active Computer Support Agreement through Bailoy you need to establish if you have cover through our supply partner DELL Computers or a GTI-PC Computer Support Agreement direct with Bailoy.
Customers who purchased a GTI computer from Bailoy prior to 1st November 2018 were automatically covered directly with DELL support for 3 years.
From 1st November 2018, customers were given the option of purchasing a 3-year GTI-PC Computer Support Agreement direct with Bailoy.
If your cover has expired, you did not take out a GTI Computer Support Agreement or you decided to supply your own computer then our Pay as You Go service is available.
You can find details of cover by referring to the packing list supplied with the computer or your certificate of cover in your GTI Product Folder.
Once you have established your cover details, click on one of the links below.