Introduction

This is Bailoy Products Limited privacy policy. Bailoy Products Limited respects your privacy and is committed to protecting your personal data.

Purpose of this privacy policy

This privacy notice informs you how we look after your personal data collected either

1.  When you visit our website (regardless of where you visit it from),
2. Provided by you offline in some manner, or
3. Collected by us separately, in relation to you and our dealings with you and/or any company you are associated with.

This privacy notice tells you about your privacy rights and how the law protects you.
This website is not intended for children and we do not knowingly collect data relating to children.

Bailoy Products Limited’ Policy on Data Privacy

Bailoy has adopted the following core principles that govern our use of any personal data, in that it must:

• Be processed fairly and lawfully and to the extent required under local law with valid and informed consent
• Be obtained for specific and lawful purposes
• Be kept accurate and up to date
• Be adequate, relevant and not excessive in relation to the purposes for which it is used
• not be kept for longer than is necessary for the purposes for which it is used
• Be processed in accordance with the rights of individuals
• Be kept secure to prevent unauthorised processing and accidental loss, damage or destruction
  Not be transferred to, or accessed from, another jurisdiction where these core principles cannot be met unless it is adequately protected.

Important information and who we are

Controller
Bailoy Products Limited is the controller and responsible for your personal data.

Contact details
Our contact details are:
Full name of legal entity: Bailoy Products Limited
Email address: admin@Bailoy.com
Registered Address: The Old Forge, High Street, Harmondsworth, Middlesex, UB7 0AQ
Telephone number: 0208 897 0125

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns before you contact the ICO

Third-party links

Our website may include links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

1. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes employer name, position, first name, last name, title and gender
• Contact Data email address and telephone numbers
• Transaction Data includes details about payments to and from you and other details of services you have instructed us on
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, operating system and platform and other technology on the devices you use to access our website or use our products.
• Usage Data includes information about how you use our website and services

Marketing and Communications Data includes your preferences in receiving marketing from us.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract or agreement we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with support services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

2. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your identity, contact details, marketing and communications data and Director and/or Shareholder data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  – Apply for our services
  – Apply for credit
  – Purchase products
  – Subscribe to our publications and/or blogs and updates
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
  – Through social media if you have opted to follow us or link to us or our services
  – Identity, contact data, Director and shareholder information data from publicly availably sources such as Companies House.

3. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform a contract or agreement, we have or are about to enter into with you
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation:
  – Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give our clients the best support and service.
  – Performance of Contract means processing your data where it is necessary for the performance of a contract or agreement
  – Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by us.

Business and Product Updates
As part of us supplying goods and services to our clients we believe they expect us to keep them informed of any updates or issues that would cause our products to either underperform or to notify of product updates due to various reasons such as advancement of technology

Therefore, from time to time we produce emails (which may link to additional information) containing details of information and updates. If we are providing services to you (and/or a company for which you are the representative) and/or we are in discussions with you about providing such services, we will add you to the list of those that receive this information. We believe that there is a legitimate interest in doing so by virtue of our role as a manufacturer and that our clients would expect this form of engagement with us. If you disagree and do not wish to receive this type of information, please contact us.

Opting out

You can ask us to stop sending you email messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

4. Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes outlined in paragraph 3 above:

• Internal Third Parties such as employees
• External Third Parties such as any other service providers who we reasonably engage as part of the delivery of our products and services which may include other professional bodies, including those that work with you and/or any company for which you are a representative.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

6. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, regulatory or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You have the right to:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month.